Created by potrace 1.16, written by Peter Selinger 2001-2019

Ensuring Drinking Water Quality (Stage 1)

Duration: 3 days

Delivery: In-person or Online (live)

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Course details

Delivered by a Water Safety Planning specialist, this training course provides water industry graduates and early career-starters with the fundamental knowledge to ensure the quality of drinking water for customer supply; from sources and infrastructure impacts through to regulations and mitigation strategies.

Duration: 3 days

Delivery: In-person or Online (live)

Dr Austen Buck

Austen has held numerous positions in the water industry over the last 15 years, specialising in microbiology and water safety planning; consulting and training water suppliers in the control of water quality risks and supply interruptions. He has worked as an analytical scientist and as a quality auditor in microbiology, chemistry and sampling, and regularly gives lectures and mentoring within the water industry.

Course overview

This training covers various basic aspects of water quality in the clean water supply system to provide individuals with confidence and proficiency in ensuring safe drinking water for end users. Upon course completion, delegates will be able to:

  • Identify diverse water sources and how they can impact water quality
  • Understand of how assets in the water distribution system can impact water quality
  • Follow regulations and best-practice for the monitoring and sampling of relevant water quality parameters and how these are reported.
  • Apply mitigation strategies are when water quality is compromised.
  • Understand how customer complaints should be handled.

    Who can benefit?

    Delegates may include those needing to develop their understanding of impacts on water quality for potable supply, as well as their professional skills in monitoring, sampling, reporting and mitigating for compromised water quality, to support their current role or future career. For example, early-career water quality scientists, analysts and technicians for water supply companies.

    Participants may also be drawn from any area of business or service where understanding impacts on drinking water quality influences their decision making. For example, early or graduate consultants, water safety planners and regulatory officers.

    Training outline

    The course is interactive, with a mix of lecture, group discussion, and exercises to facilitate an engaging learner experience. An end-of course multiple choice assessment effectively demonstrates knowledge transfer.

    • Sources of Drinking Water: Exploration of various sources and their characteristics on water quality, as well as their sustainable management.
    • Asset Impact on Water Quality: Understanding of how distribution systems (design & maintenance) can impact water quality, and potential contaminants from infrastructure.
    • Quality Parameters of Drinking Water: Identification of key physical, chemical, and biological impacts, as well as permissible limits and standards for drinking water quality.
    • Water Quality Monitoring: Overview of monitoring methodologies and technologies, including practical aspects of continuous and periodic monitoring to ensure water quality compliance.
    • International Best Practices: Exploration of global standards case studies highlighting successful international approaches.
    • Local Regulations: Overview of regional and national regulations governing drinking water quality, discussing compliance requirements and enforcement mechanisms.
    • Water Quality Sampling: Theoretical understanding of potable water sampling techniques, and principles of representative and reliable water sample collection.
    • Microbiological, Physical and Chemical Parameters: Theoretical introduction to associated laboratory methods and interpretation of results for water quality parameters.
    • Introduction to Water Safety Planning: Overview of definition and purpose of a Water Safety Plan (WSP).
    • Reporting Procedures: Understanding of how water quality reports are prepared and communicated to regulatory bodies.
    • Mitigation and Complaints: Strategies for addressing and mitigating water quality issues, as well as handling and resolving complaints related to water quality concerns.

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        Created by potrace 1.16, written by Peter Selinger 2001-2019

        Discover more about our WSP consultancy services

        Our microbiology team has extensive experience in the development, implementation and management of water safety plans in line with WHO guidance and BS EN 15975-2 and are well versed in all potential impacts to a water supply system including microbial, physicochemical and aesthetic hazards.

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        Created by potrace 1.16, written by Peter Selinger 2001-2019

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