Created by potrace 1.16, written by Peter Selinger 2001-2019

Service Pipe Installation Training

Duration: 1-2 days

Delivery: In-person (incl. on-site)

Register your interest

Course details

Through this training, on-site workers will learn the essential practical skills to competently follow the relevant specification and procedures to safely and effectively install replacement domestic potable water service pipes (e.g., electrofusion, meters), to reduce leakage and supply failures.

Duration: 1-2 days

Delivery: In-person (incl. on-site)

James Lees

James has over 16 years’ water industry experience, covering water regulations, water efficiency, network repair and leakage. At WRc, James leads the Assurance the Accreditation team focusing on technology and meter testing, WRc Approved, and WRc's ISO 17065 accreditation for In-situ Lining. He has also delivered best-practice training in leakage and water network installation to international delegates.

Please note the development and delivery of this course also utilises WRc's wider team, including engineering specialists, in order to offer a well-rounded and maximised learning experience.

Course overview

This course provides on-site workers with the essential practical skills to competently follow the relevant specification and procedures for installing replacement pipes for domestic potable water supply.

Classroom, hands-on tool demonstration and on-site formats are used to demonstrate the transfer of detailed, technical knowledge, to allow staff to perform their duties to the highest quality and efficiency, while ensuring the water provider can minimise leakage and safeguard supply for their customers. Upon completion, delegates will be able to:

  • Know how to safely re-use existing saddles/ferrules
  • Competently carry out an electrofusion weld
  • Apply the safety and procedural requirements for laying pipes in trenches
  • Competently carry out a pipeline pressure test
  • Describe effective service pipe connection design on a distribution network

Who can benefit?

Delegates may include on-site contractors and water company staff, for example on DMA renewal schemes, who require a standardised level of training to ensure consistency of operations. 

We can also train those supervising or auditing this work - please see below.

Training outline

This course uses in-person interactive classroom training and technology demonstrations featuring Question & Answer sessions to clarify learning. A practical on-site assessment allows hands-on application to fully embed learning, enabling the transfer of detailed, technical knowledge so learners can effectively perform their duties. Modules include:

  • Appropriate checks for safely reusing existing saddles.
  • Correct procedure for electrofusion, including equipment, heating and cooling cycle, coupling, and recording of saddle connection and joints.
  • Pipe and trench requirements including materials; health, safety & water quality procedures; trench depths; pipe bedding; pressure testing; and recording.
  • Meter assembly procedure, including for single and multiple assembly, and the correct use of PTFE tape.
  • Service pipe connection design on a distribution network.

*We can also offer Quality Assurance and Auditing training alongside this course, aimed at those instructing the on-site work. This equips those supervising the repairs with the knowledge and skills to recognise how the relevant specification should be followed for the safe and effective installation of replacement service pipes, ensuring work will support the reduction of leakage and supply failures, saving significant CAPEX and OPEX costs.

*The specialists who developed this training course can also provide end-to-end consultancy services for DMA renewal schemes and write the Technical Specifications specific for your business. Please enquire via the form at the bottom of this page.

Download the course flyer

Click the button below to receive the downloadable 1-page PDF flyer for this course via email.

Email me

Related training courses

Created by potrace 1.16, written by Peter Selinger 2001-2019

Start a conversation

To help us with your enquiry, please let us know as much detail as possible, for example whether you are enquiring as an individual or a team, and whether you are interested in the Quality Assurance training for supervisors.

Full name
Email address
Company name
How can we help?

Can we stay in touch?

Your details will be stored within our CRM to allow us to handle your enquiry. We'd love to keep in touch and send you our newsletters and other notifications we think may be of interest to you. Please let us know if we have your permission for this.

Full name
Company name
Email address
Phone number

Can we stay in touch?

Your details will be stored within our CRM to allow us to handle your enquiry. We'd love to keep in touch and send you our newsletters and other notifications we think may be of interest to you. Please let us know if we have your permission for this.