Change Management

Our Management Consulting team advise on improved operational capabilities and ways of working to leverage technology benefits.

Andrew McArthur can help you deliver change management benefits

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Beyond the 80%

Only 20% of change activities succeed in delivering their promised value. This is not necessarily due to new technologies and systems failing to live up to their potential. Rather, poor communication, resistance to change, inadequate planning, lack of alignment or leadership can all result in inefficient or ineffective change activities.

Our Management Consulting team helps our clients’ transformation projects escape the 80% that fail. We build the capability to design, deliver, and sustain new ways of working. Our solutions leverage people, process, systems and data to fully deliver the promised benefits.

Developing organisational and change capabilities

As well as helping our clients to define new end-to-end processes and ways of working that leverage digital technologies, we place an equally strong emphasis on building their change capabilities.

By understanding the scale of capabilities and benefits available, ease of realisation, and the organisation’s capabilities for change, we are able to facilitate the development of new change capabilities that enable our clients to more effectively work with informational, emotional and cultural resistance to change.

With a management approach developed through multiple projects across various sectors we are able to help our clients deliver greater benefits from their transformation and deliver the promised benefits.

Unique transformation methodology

Our unique approach delves under the surface of what it truly takes to deliver sustainable improvements, going far beyond the usual broadcast comms and basic training to develop a tailored strategy that drives long-term, meaningful change at every level.

Integrating people, process and technology

We specialise in seamlessly aligning people, processes, and technology to ensure your organisation operates at its highest potential. By integrating these key components, we enable smoother workflows, improved collaboration, and innovative problem-solving.

Building a future-ready organisation

Together we define a clear vision for change and develop a robust communication plan to ensure the organisation understands the 'why' and 'how' of the change. Our strategies are designed to involve employees, leadership and key parties in the change process.

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If you would like more information about any of our products or services, or have a question please don't hesitate to get in touch. One of our friendly team will get back to you promptly.

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Andrew McArthur

Director of Management Consulting

Andrew has extensive experience with business change and transformation, with a technical focus in asset management. He has successfully supported numerous clients across the water, transport and energy sectors to improve their asset management maturity, allowing them to balance cost, risk and performance parameters and the delivery of risk and evidence-based investment plans. This includes the identification and delivery of performance improvements to strategy, plans, process and procedure – across the asset lifecycle - so that assets are managed in alignment with organisational objectives.

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